Let’s maximize your solar energy generation.

Name *

First Name

Last Name

Address *

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Phone *

(###)

###

####

Solar System Type

Residential Solar

Commercial

Agricultural

Thermal

Off-grid

Other

Was the system installed by KCP?

Yes

No

When was the system installed?

MM

DD

YYYY

Is the system under warranty?

Yes

No

Not Sure

What type of service work do you require?

Preventive maintenance

Monitoring not working

System not producing power

Inverter not working

Issue with the solar panels on the roof

Other

When did you first notice the issue?

MM

DD

YYYY

When were you last able to access your inverter's online monitoring?

Monitoring is working

In the last couple days

Within a week

A month or more

Several months

Not since I changed internet providers

Other

If required are you willing to grant KCP access to your online monitoring?

This may require you to make KCP your installer.

Yes

No

Not Sure

Are you a Solar Club member?

Yes

No

Not Sure

Do you have a SLD of your system that you can share?

Yes

No

Not Sure

Have you reviewed and do you understand how KCP will bill your service call?

Note: Our service billing is explained on our website Service FAQ

Yes

No

Would you be interested in learning more about a solar maintenance plan?

Yes

No

Not Sure