Home Owner FAQ’s

Q - Is there enough sunlight for Solar Hot Water in Western Canada?

A – Alberta and British Columbia receive more than enough sun to effectively use solar energy. Both provinces receive more sun than Germany and Japan, two of the countries leading the charge in solar adoption.

Q – Is Solar Hot Water a proven technology?

A – Solar Hot Water systems have been widely used all over the world for many years. Our supplier’s have patents on their products dating back to the mid 1990’s. Furthermore, though Canada has fallen behind in adopting Solar technologies, Canadian Solar manufacturers ship thousands of panels and hundreds of systems globally every year.

Q - How does a Solar Hot Water system help the environment?

A – A typical two panel Solar Hot Water system will reduce a household’s emissions by 1 ton per year for the next 20 years. To put it another way you would need to drive your car 25% less for the next 20 years to save the same amount of emissions.

Q – Does a Home owner have to change their lifestyle if they install a Solar Hot Water system?

A - One of the biggest advantages of Solar Hot Water systems is once they are installed you can put it out of your mind. The only things you will notice is your new smaller gas or electrical bill or perhaps the new found respect you garner from your friends and neighbours as they acknowledge the contribution you are making to the environment and towards building a sustainable community.

Q - How does a Solar Hot Water system work and what has to be installed at my house?

A – The easiest way to see how the system works is to review the “How it works” section of our website. If you still have questions feel free to contact us.

Q – Is there a chance I would ever be without hot water after the system is installed?

A – No, there will always be hot water available even in the rare event that the Solar Hot Water system is not functioning properly. The hot water will be provided by your existing hot water heating system.

Q – Are there government incentives available?

A – The Federal government offers a $1,250.00 rebate if you install a Solar Hot Water system through their ecoACTION program. In order to receive the incentive a home owner must have an energy evaluation of their home completed prior to and after installing the Solar Hot Water system. For more information you can go to the program’s website at www.ecoaction.gc.ca or even better contact us, we would be more than happy to help you understand the latest incentives available. When you are ready to book your ecoACTION energy audit call us and we will arrange an audit for your home.

Q – Does KCP Energy provide ecoACTION eligible energy audits?

A – Yes, KCP Energy does provide energy audits. Contact us and we will be more than happy to help.

Q - Why should I give KCP Energy my business?

A – Please see the “Why KCP Energy” section of our website. If you still have questions feel free to contact us.

Q - What are the steps involved with purchasing and installing a Solar Hot Water system?

A – A typical purchase and install of a Solar Hot Water system involves 4 steps:

1. Contact KCP Energy and arrange for an ecoEnergy audit to be completed for your home.
2. Arrange for KCP Energy to review the energy audit report, complete a solar site survey and provide a quote.
3. The Solar Hot Water system is installed and commissioned by KCP Energy’s installation team.
4. A follow up ecoEnergy audit is completed and the incentive is provided directly to the Home owner.


  • There is no better feeling than having a bath from water heated from the sun.   I would recommend this system and KCP energy to anyone looking to make a difference in reducing their energy consumption.  ~ Sara Renner
  • It feels great to harness the power of the sun and see the temperature gauge rise on a sunny day.  Geoff did a great job installing the system and answering all of my questions: he is a real professional.  ~ Thomas Grandi
  • The Town of Canmore is committed to The Natural Step and our overall Environmental sustainability.  Town Council recognized the opportunity to showcase alternative energy technology while benefiting from the long term cost savings ~ Roderick de Leeuw, General Manager of Community Infrastructure, Town of Canmore
  • Geoff at KCP was very responsive to the initial planning and final design of the system.  We have continued a program of retrofits on other Municipal buildings and are excited about the long-term potential of these systems. ~ Roderick de Leeuw, General Manager of Community Infrastructure, Town of Canmore
  • KCP makes it easy and convenient for municipalities to utilize solar energy as a viable energy alternative.
    ~ Sally Caudill, Communications & Environmental Care Coordinator, Town of Canmore
  • Starting now, our operating budget is going to be positively affected because we’re going to be paying less for energy. Any place where we can identify a cost savings, utilizing solar, we’re proceeding with it.
    ~ Lloyd Smith, Facility Operations Supervisor Town of Canmore
  • We recently completed our first Solar system on one of our multi-family projects in Canmore and we couldn’t be happier with Geoff and the people of KCP. Very easy people to work with and they provide a system that I feel has great value.
     ~ Doug Protz, Vice President Elk Run Homes
  • Solar thermal pushed the project to a Built Green Platinum level.
    ~ Peadar O’Rian, VP Operations Riverdale Homes
  • The Town of Canmore has worked with Geoff Domenico and KCP Energy for several solar projects.
    ~ Sally Caudill, Communications & Environmental Care Coordinator, Town of Canmore
  • Our building standards and personal expectations in today’s world are extremely high and we feel going solar is not only innovative, but it is the responsible thing to do.
    ~ Doug Protz, Vice President  Elk Run Homes
  • For our project KCP Energy delivered superior customer service by providing a professional assessment of our needs and opportunities, and then delivering and installing a top quality system.
    ~ Marlo Raynolds, Home Owner
  • I think this is a great project [Solar Hot water at Canmore Rec Centre Arenas], obviously for a lot of reasons, but the truth is, the thing I really like about this is it’s a real practical day-to-day application of solar.
    ~Ron Casey, Mayor Town of Canmore
  • KCP has made it possible for our municipality to move closer to sustainability by incorporating solar energy into several of our facilities.  
    ~ Sally Caudill, Communications & Environmental Care Coordinator, Town of Canmore
  • All three of these [higher efficiency domestic water heating boilers, heat recovery ventilators and solar-powered domestic hot water system] will allow us to walk the walk…and there is a really good chance for us to achieve a Built Green gold at a minimum Built Green silver (certification)
    ~Rod de Leeuw, Manager of Community Infrastructure Town of Canmore
  • The reason we chose to use Solar on our Caffaro Fusion building at 702-4th Street in Canmore is that we like the idea of trying to not only innovate, but to try and help preserve some of mother nature’s natural resources.
    ~ Doug Protz, Vice President Elk Run Homes
  • We chose to go with KCP Energy because their solar thermal solution met our needs. I feel it is up to all of us to do our part for future generations.
    ~ Peadar O'Rian, VP Operations Riverdale Homes
  • Solar is a renewable resource that needs to be utilized now that this technology is available to us.  Building homes and adding innovation to our homes through energy efficient products such as high efficient furnaces, high efficient hot water tanks, Energy Star appliances and high efficient windows just doesn’t seem like enough.  
    ~ Doug Protz, Vice President Elk Run Homes
  • Excellent economic and environmental return on our investment.
    ~ Marlo Raynolds, Home Owner
  • This combination [higher efficiency domestic water heating boilers, heat recovery ventilators and solar-powered domestic hot water system] will dramatically reduce our environmental footprint and provide long-term savings on energy consumption, isolating us from rising energy costs and allowing us to be a leader. 
    ~Rod de Leeuw, Manager of Community Infrastructure Town of Canmore

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